Layston Music | Terms & Conditions

 

Terms & Conditions of Becoming a Layston Music Client/Student for Singing and Instrumental lessons

 Updated: June 2026

 

 

By becoming a student/client of Layston Music and by having music lessons with Layston Music, you (or your parent/guardian) are agreeing to the below terms and conditions. 

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FEES, LESSONS and CANCELLATIONS [1]​

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[1.1] Lessons are provided through the Layston Music Tuition Plan and are reserved across the academic year [August to July]. Tuition Plan fees are spread evenly across the year through fixed monthly payments.

[1.2] Tuition Plan invoices are issued monthly in advance for both PRIVATE and GROUP lessons. 

[1.3] Monthly payments must be received in full fourteen (14) days after Invoice is issued.

[1.4] Tuition Plan payments reserve a dedicated lesson slot for the student throughout the academic year. Because this lesson time is held specifically for the student, payments remain payable whether the student attends lessons or not.

[1.5] The Layston Music academic year is structured around:

• 6 half terms

• An aim of approximately 4–7 lessons per half term depending on calendar dates and scheduling

• 1 weeks of make-up/extra lessons during the summer holidays and make-up weeks through the year.

This structure provides flexibility throughout the year for timetable planning, teacher illness, make-up sessions and academic calendar variations.

[1.6] Where holidays are booked and communicated in advance, a video lesson will be provided or Zoom Online lesson will take place. 

[1.7] Where possible, lesson videos, practice guidance and/or homework may be provided in cases of student absence, provided notice is given before the lesson start time. Students are always welcome to attend lessons via Zoom if unable to attend in person.

[1.8] If Layston Music needs to cancel a lesson, replacement sessions will usually be offered during designated make-up weeks, at the end of half terms, or during additional summer lesson weeks. Teacher cancellations will not reduce the student’s yearly lesson allocation.

[1.9] All students receive access to the MyMusicStaff student portal, including lesson schedules, invoices, practice notes, downloadable resources, lesson reminders and important studio information.

[1.10] If accounts fall into arrears by two months or more, Layston Music reserves the right to suspend lessons and offer the lesson slot to another student.

[1.11] Ad-hoc lessons require a minimum of 48 hours’ notice for cancellation. Lessons cancelled with less than 48 hours’ notice will be charged in full.

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Illness procedure: [2]

[2.1] If a student is unwell with potentially contagious symptoms, the student must inform Layston Music as soon as possible. If the student is well enough to take part in a lesson then it will go ahead remotely via Zoom video. If the student is not well enough to take part in a lesson then lesson resourses and a short lesson video will made (and sent via our MyMusicStaff portal) for the student to practice with and continue their learning when they are ready. 

[2.2.] If the teacher is unwell with potentially contagious symptoms, then a face-to-face lesson should not take place. The lesson will be given remotely via Zoom/WhatsApp video.

[2.3] If the teacher is not well enough to teach a lesson then an alternative “make-up” session will be booked for you at your usual time in the next "make-up" week.

 

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LEAVING [3]

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[3.1] Please give us 1 month notice to give-up your lesson slot for instrumental/vocal lessons & leave Layston Music. We will be sorry to see you go.  

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CLASSES & PERFORMANCES [4]

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[4.1] Students must inform Layston Music of any illness or condition which may affect their ability to participate in the scheduled musical activities in the lessons - the lesson plans can then be changed in accordance to what the student needs. 

[4.2] Layston Music expects ALL students to show due respect and manners to ALL staff & fellow students at all times. 

[4.3] Layston Music gives you a wonderful opportunity to perform at our two annual shows - The Winter & Summer Shindigs. Please inform Layston Music if you are unable to perform as schedules are made well in advance. 

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PHOTOGRAPHS & VIDEO [5]

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[5.1]By having lessons, you are permitting for Layston Music to take photographs/videos involving yourself/your child in our classes & performances. [5.2] These photographs/videos will be used for publicity and marketing purposes only with prior concent. 

[5.3] If for any reason you do not wish for yourself or child to be in promotional videos, you MUST inform us. 

 

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Layston Music Agrees To These Policies [6]

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[6.1] Confidentiality of Data: All personal and sensitive data collected from our users will be stored securely and treated with the utmost confidentiality. We guarantee that no such data will be shared with third parties without the explicit consent of the data owner, except as required by law.

 

[6.2] DBS Checks: All our 1:1 teachers and staff are required to have an up-to-date Disclosure and Barring Service (DBS) check. We also accept the new style DBS checks that are updated annually online, ensuring continuous monitoring and compliance with our safety standards.

 

[6.3] Public Liability Insurance: We maintain comprehensive public liability insurance to cover all potential claims of injury or loss caused by or during the activity conducted by our organisation. This insurance protects both our clients and our establishment against unforeseen events.

 

[6.4] Safeguarding Policy: We have a robust safeguarding policy in place to ensure the welfare of all individuals under our care. This policy is regularly reviewed and updated to reflect current regulations and best practices in the protection and safety of our participants.

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[6.5] Continual Professional Development (CPD): All teachers and staff will participate in regular training sessions to enhance their professional skills, stay updated with best practices, and strengthen their teaching abilities.